The Styling on my Event Details Page Does Not Show Up

If your theme does not support custom post types it will be unable to incorporate the styles (and often other details/functions) into your Event Details Page. In some cases, your event details might not show. Does my Theme support Custom...

More Details
Resolving CSS Conflicts

CSS is a style sheet language used to define the look and formatting of a website. Conflicts can change the appearance of your Calendar or site, or can make items disappear altogether. While we create our CSS code so that conflicts...

More Details
URLs Are Not Linked After Importing Events From a Feed

If you are importing a feed from another calendar such as Google, links that are in the description field will not necessarily be displayed correctly. Wordpress does not automatically create links from URL's, and when the event is displayed, the...

More Details
Troubleshooting ICS Feed Calendar Imports

Make sure that you have followed the steps on how to import an ICS feed If you're still having issues, please check the following: No name of file to import Please check that you saved the file - it will let...

More Details
Duplicate Events after Import

If you have duplicate events from a feed, this could be a sign that you have imported the same ICS feed twice. Please review the full list of Calendar Feeds to see if there are any duplicates. If you have...

More Details
Perform a Manual Upgrade

Important Note: Please back up all your data before doing a manual install. Details can be found here: http://codex.wordpress.org/WordPress_Backups. In order to properly backup your calendar, please select a tool that backs up all tables. To manually upgrade your All-in-One Event...

More Details
I Have a Theme Conflict: What Can I do?

In order to confirm you have a theme conflict, please follow the steps provided here: Do I have a Theme or Plugin Conflict? 1. Some theme conflicts can be solved by selecting this option in your WP Dashboard>Events>Settings: This may...

More Details
Why Am I Seeing 2 Calendars On My Page?

If you are seeing 2 calendars on your page, it's probably because you are using more than one method to display the calendar. Go through the following methods and pick one of the methods: There are multiple ways to display...

More Details
Where can I get a copy of my invoice?

Your invoice is always sent to your email inbox -- please check your Spam or Junk mail folder for the original copy. Alternatively, you can login to your Timely dashboard and click on Invoices, or click here: https://dashboard.time.ly/account/invoices Then click...

More Details
When I try to download my ICS file, I get a 500 Server Error

If you receive a "500 server" error when you attempt to download your calendar's ICS file, there are the possible reaons and solutions: Solution 1: I found that the Slider WD Plug-In conflicted with the option to download an ics...

More Details