Troubleshooting ICS Feed Calendar Imports

Make sure that you have followed the steps on how to import an ICS feed If you're still having issues, please check the following: No name of file to import Please check that you saved the file - it will let...

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Duplicate Events after Import

If you have duplicate events from a feed, this could be a sign that you have imported the same ICS feed twice. Please review the full list of Calendar Feeds to see if there are any duplicates. If you have...

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Perform a Manual Upgrade

Important Note: Please back up all your data before doing a manual install. Details can be found here: http://codex.wordpress.org/WordPress_Backups. In order to properly backup your calendar, please select a tool that backs up all tables. To manually upgrade your All-in-One Event...

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I Have a Theme Conflict: What Can I do?

In order to confirm you have a theme conflict, please follow the steps provided here: Do I have a Theme or Plugin Conflict? 1. Some theme conflicts can be solved by selecting this option in your WP Dashboard>Events>Settings: This may...

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When I try to download my ICS file, I get a 500 Server Error

If you receive a "500 server" error when you attempt to download your calendar's ICS file, there are the possible reaons and solutions: Solution 1: I found that the Slider WD Plug-In conflicted with the option to download an ics...

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What is the recommended featured image size?

The optimal Image Size for the Slider and Featured Images is 510 pixels wide x 285 pixels in height (510 x 285) However, any size image can be used as it will be scaled down by the calendar.

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There is a conflict between the calendar plugin and my theme/another plugin. How can we fix this?

Unfortunately conflicts with the plugin are inevitable even though our development team makes every effort to use unique variables and function names in the coding. In such cases it is not easy or feasible to find the conflict itself, but...

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Single Event Page – Page Not Found / 404 Error

When loading an event page from your calendar, you receive a 404/Page Not Found Error message. Here are some steps that may solve this problem for you, please go through each one until the issue is resolved: - Make sure...

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Navigating Between Months Gives a 404 / 200 Error

In your Month View of the Calendar, when you attempt to navigate to the Next or Previous month, you receive a 404 or 200 Error message. Here are some steps that may solve this problem for you, please go through...

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My Posterboard/Month/Stream View Has Lost it’s CSS/Structure

Try this solution: Navigate to Events > Theme Options > click the Save Settings button. Also, navigate to Events > Settings > click the Save Settings button. This will regenerate your CSS and javascript references.

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