Adding additional users and how to get access to main calendar

Follow these steps to assign other users to your calendar as Admins, Editors, and Authors. Navigate to Settings > Users- click on the green button in order to add a new user After the invitation is sent to your users...

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The Front End Submission

First enable the Front End Submission Form (FES) Login to your JOURNEY Dashboard > Settings > Event Submission Form and make sure the following are selected: You can allow site visitors to add events directly to your calendar (pending approval...

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Change the language of public calendar

Follow these steps to change the language for your public calendar. Navigate to Settings > Language- select your preferred language Click on Public Calendar or navigate to your website calendar page and see the applied changes

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Disable Gzip Compression

To save traffic and improve performance Timely uses Gzip to compress JavaScript. If your server also provide this feature the JavaScript will be double compressed and fails. If you can't see a link in your advanced settings your JavaScript is...

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The Styling on my Event Details Page Does Not Show Up

If your theme does not support custom post types it will be unable to incorporate the styles (and often other details/functions) into your Event Details Page. In some cases, your event details might not show. Does my Theme support Custom...

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Why Am I Seeing 2 Calendars On My Page?

If you are seeing 2 calendars on your page, it's probably because you are using more than one method to display the calendar. Go through the following methods and pick one of the methods: There are multiple ways to display...

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Where can I get a copy of my invoice?

Your invoice is always sent to your email inbox -- please check your Spam or Junk mail folder for the original copy. Alternatively, you can login to your Timely dashboard and click on Invoices, or click here: https://dashboard.time.ly/account/invoices Then click...

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Warning: http_build_query(): Parameter 1 expected to be Array or Object

You receive the following error in your server error logs: Warning: http_build_query(): Parameter 1 expected to be Array or Object This error is a result of a combination of factors that can cause a conflict: - your server's PHP version...

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Single Event Page – 403 Error

When loading an event page from your calendar, you recieve this 403 Error: Something went wrong while fetching events. The request status is: 403 The error thrown was: Forbidden Do you have a plugin installed called iThemes Security Pro? It's...

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Posterboard Style Options Missing

The Problem: When you go to Events > Settings > Add-ons > Extended Views > there are no Style options visible. The only settings option you see is “Show footer in Posterboard tile.” The page is missing the following options:...

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