This month, we’re introducing updates that reduce friction across community event submissions, memberships, space bookings, and reporting. Together, these improvements help teams automate tasks, improve clarity for customers, and maintain better operational control with less manual effort.
Here’s what’s new:
- New Community Events settings layout: Simplified and collapsable form builder.
- Custom event submission form – Faster community event submissions and space bookings with fewer required fields
- Membership renewal reminders – Automated emails to support renewals
- New space gallery view embed option – Show only available spaces for a selected date and time
- Multi-space bookings – Let customers rent multiple spaces in one booking
- Schedule reports – Automate recurring reports with dynamic date ranges
1. Community Events: New Settings Layout
2. Community Events: Custom Submission Form
We’ve simplified the Community Events submission form to make it faster and easier for external users to submit events or request space bookings, while giving administrators greater control over the information collected.
Admins can now configure default values and hide specific fields in the submission form, including the event title, date/time, and description. This reduces unnecessary friction for submitters while ensuring event data remains accurate, structured, and consistent across the system.
This feature is especially valuable for organizations that manage high volumes of submissions or operate across multiple departments, venues, or audiences.
Common use cases include:
- When event details are already known (e.g., exhibitions or conferences), submitters can focus on requesting a space without re-entering unnecessary information.
- Cities, DMOs, libraries, and cultural organizations can guide public submissions by hiding fields that aren’t required or should be managed internally.
- Universities and large organizations can maintain consistent event details while allowing departments to submit requests quickly.
3. Memberships: Renewal Reminder Emails
We’ve added automated renewal reminder emails to help organizations proactively communicate with members before their membership plans expire.
Admins can now send customizable reminder emails based on a defined schedule, ensuring members have enough notice to renew their plans without interruption. You can tailor both the timing and the email content to match your organization’s communication style and membership structure.
With this update, administrators can:
- Configure when renewal reminder emails are sent
- Customize the email template and messaging
- Automatically notify members before their plan expires
- Support recurring memberships and ongoing programs without manual follow-ups
By automating renewal reminders, organizations can improve member retention, reduce administrative workload, and ensure a smoother experience for both administrators and members.
4. Venue Management: New Space Gallery View Embed Option
In the Space Gallery View embed section, we created a new option to show only available spaces in the Space Gallery for a selected date and time. This helps users quickly see what’s available, book faster with confidence, and avoid confusion from unavailable spaces.
To give customers greater flexibility and better adapt the Venue Management module to different booking scenarios, we’ve introduced a new date and time range setting for the Space Gallery View embed.
By limiting the space gallery display to a defined date and time range, visitors only see spaces that are actually available for the period they are interested in. This makes it easier to:
- Quickly identify suitable spaces
- Book with confidence
- Avoid confusion caused by spaces appearing available at irrelevant dates or times
The result is a faster, clearer booking experience and fewer unnecessary enquiries.
By pre-defining availability at the embed level, you can tailor the Space Gallery View to your needs. This new option is especially useful for:
- One-day or multi-day conferences
- Exhibitions and trade shows
- Seasonal or time-bound venue bookings
- Pre-filtered availability pages for specific events
5. Venue Management: Multi-Space Rentals
To support more complex space booking needs, we’ve expanded our Venue Management capabilities to allow multiple spaces to be rented within a single paid reservation.
Previously, combo room reservations were available only for free spaces. With this update, organizations can now group and rent multiple paid spaces together as one booking. This streamlines reservations, payments, and ongoing booking management.
Multi-space rentals are especially valuable for:
- Educational institutions booking classrooms, lecture halls, and breakout rooms for the same event
- Corporate venues hosting meetings, training sessions, or multi-room conferences
- Events requiring adjacent or complementary spaces, such as main halls with overflow rooms or support areas
6. Reports: Schedule Report Sending
We’ve enhanced our reporting capabilities to support fully automated, recurring reports, helping teams stay informed without the need for manual report generation.
You can now save report configurations, including filters, selected columns, output format, and date range, and schedule those reports to be automatically emailed on a recurring basis.
With this update, you can:
- Save report settings for reuse and automation
- Schedule reports to be sent automatically via email
- Use dynamic date ranges, such as weekly, monthly, or rolling periods, to ensure data is always up to date
- Eliminate the need to manually recreate or export the same reports
A new Scheduled Reports page gives administrators full control over automated reporting. From this page, you can:
- View all scheduled reports in one place
- Edit report settings or delivery schedules
- Pause or delete scheduled reports at any time
- Manually run a report on demand using saved configurations
Scheduled report sending is especially helpful for:
- Operational and management reporting, such as weekly venue usage or event performance summaries
- Finance and compliance reporting, where consistent, time-based data is required
- Teams managing multiple calendars, venues, or departments, who need regular insights without manual effort
- Executives and stakeholders who rely on timely, automated data delivery
By automating report delivery and keeping report data current through dynamic date ranges, this enhancement reduces administrative workload, improves consistency, and ensures the right insights reach the right people at the right time.
Product Update: February 2026
February’s updates focus on reducing friction and increasing automation across community submissions, space bookings, memberships, and reporting. By simplifying workflows and improving clarity, teams can spend less time managing processes and more time delivering great events and experiences!
For more information about those features and to confirm if you have access to them, please contact us.
