Discover Timely's latest product update with advanced reporting, customizable ticketing fields, enhanced booking controls, and more.

Product Update: October 2024

October 2, 2024  
Reading time: 3 minutes

Our October 2024 Product Update packs in new features and enhancements to refine event, training, and venue management. This month’s highlights include enhanced reporting capabilities, improved space booking options, and greater customization for event organizers. We designed these updates to streamline operations and optimize your Timely experience. Let’s explore what’s new!

1. Event and Training Management Software

1.1 Contact Management: Custom Fields for Ticket Purchasers

As part of our End-User Management deliverables, we added a new section to the purchaser’s profile page, allowing them to view and manage their personal information. This section also enables purchasers to complete custom fields related to their specific purchase details.

This new feature gives organizers flexibility to gather purchaser-specific details, helping create more personalized experiences for attendees. Currently, custom fields can be added to sign-up forms, and we plan to extend this functionality to the checkout process in future updates.

Timely's dashboard Contact menu area on the settings tab displaying the custom fields option.

1.2 Filters in Community Events Email Templates

Filters applied to a submitted event can now be added as dynamic fields in Community Events email templates.

1.3 Multi-Language Event Export for Customers

Building on our multi-language event capabilities, we’ve enhanced the "Add to Calendar" feature. Now, end-users can export events from your calendar and import them into their personal calendars in their preferred language. This new feature ensures a seamless, localized experience for attendees.

1.4 New Language Support: Norwegian

To expand accessibility, we’ve added Norwegian as a supported language in both the public view and dashboard. This update enables event organizers to offer their events in Norwegian, reaching a broader audience and enhancing user engagement.

2. Venue Management Software

2.1 Export PDF Reports with Events and Spaces

For Professional and Enterprise users of our Venue Management Software, it is now possible to export comprehensive PDF reports that include both events and space bookings. This feature simplifies the process of generating detailed reports for internal use or distribution, enhancing venue management capabilities.

Timely's dashboard view, on the Reports area, on the Events tab.

2.2 Space Booking: Control Minimum and Maximum Time Slots

We’ve added the ability to set minimum and maximum booking durations for spaces. This gives venue managers more flexibility to control how long spaces can be booked, ensuring that bookings fit within operational guidelines and venue schedules.

Timely venue management product update with time slots for spaces.

When customers attempt to book a space, they will be notified of the minimum and maximum time slot durations if their request exceeds these limits.

Timely public view of a space, displaying the latest venue product update that limits the minimum and maximum time for a reservation.

2.3 Persistent Space Selection During Space Bookings

To enhance booking efficiency, we’ve improved the system so that during the booking processes, while filling out the form, selected spaces remain reserved even when event details such as date or time are changed. If the space is still available, the selection will persist, reducing the need to reselect spaces and streamlining the booking process for customers.

2.4 Block Space Availability for Specific User Types

Venue managers now have more control over space bookings with the ability to block availability based on user roles, such as internal system users or external clients. This feature provides an added layer of flexibility in managing how and when spaces are booked.

Timely venue management option to block out dates specifically for a certain user.

2.5 Renaming and Color-Coding Block Out Dates

We’ve updated the "Block Availability" feature with clearer naming conventions and added color coding to help distinguish which blocks apply to different user types. These visual enhancements make it easier to manage space availability efficiently.

Timely Block Availability feature with clearer naming conventions and color coding.

2.6 Bulk Removal of Block Out Dates

Managing space availability just got easier with the option to remove block out dates in bulk. Venue managers can now select multiple spaces and remove all upcoming blocks at once, saving time and simplifying the scheduling process.

Timely dashboard option to manage and remove block out dates in bulk from spaces.

Timely Product Update: October 2024

Discover the latest features in Timely’s October software update! From customizable ticketing fields and enhanced multilingual support to advanced space booking controls, these updates are designed to streamline your event and venue management processes. 

Stay tuned for more exciting updates as we continue to evolve our software solutions. For more information about those features and to confirm if you have access to them, please contact us

Table of Contents

Timely Logo

Event Management Updates

If you want to know more Timely company and product update news, please visit our Event Management Blog. There is always something new happening at Timely, so we do our best to keep our clients on the loop!

Timely

Get Started with Timely Event Software Solutions Today

At Timely, we believe events are the cornerstone of experiences. We aim to create technology that brings communities together and turns events into lasting memories. Count on us to help you achieve your event management goals.